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Mack launches new comprehensive maintenance program for customers

Trucking news and briefs for Thursday, Sept. 16, 2021:

Mack Trucks announced this week the new Mack Premium Service Agreement, a comprehensive maintenance program that simplifies maintenance and helps increase uptime and improve cost of ownership for Mack Anthem, Pinnacle, Granite, TerraPro and LR owners.

The optional Mack Premium Service Agreement may be added to new truck purchases or added to trucks in service, prior to their first service interval.

The service agreement replaces Mack’s existing maintenance plans and streamlines maintenance management with a single program that takes the burden of routine maintenance and preventative maintenance off the truck owner and transfers it to the Mack dealer network.

Mack customers can tailor the plans to the length of their ownership cycle and to the expected operating duty conditions of the truck – normal duty or heavy duty – optimizing maintenance intervals based on duty cycle.

Flexible payment options allow customers to pay on a recurring monthly basis or up front at the time of their truck purchase, billed directly or through their dealer.

The Mack Premium Service Agreement includes a range of services to promote proper vehicle maintenance and peak performance, including: