Create a free Overdrive account to continue reading

Shout to a shipper

user-gravatar Headshot

Dave Palmer

The picture in some respects says it all. That’s not Holly Knoll Services independent dump owner-operator Dave Palmer’s company hat, after all. Rather, it’s from a shipper based in Columbia, S.C., he felt deserved a little recognition for their operations — focused on getting drivers in, out and down the road in an efficient manner.

Such topics were in the news this week with J.B. Hunt’s white paper on load/unload efficiency at facilities and a lively conversation ongoing among readers in the comments here.

Whether such studies amount to more than a hill of beans — more than just talk, shouting, white papers… — in the national landscape for the serial detention issues at grocery warehouses and a myriad other locations remains to be seen. Success negotiating, and then enforcing, detention-pay in contracts will be key, readers suggested.

As regular voice of wisdom “Joe Schmoe” put it in his comments under the piece: “The only way shippers and consignees will pay attention is when it costs them to delay a truck.”

There’s always another load, he noted, as did others — if refusal to deal with serial dock offenders is the price of dealing with the problem, so be it.

As for Palmer, he gives credit where it’s due. What’s your best shipper or receiver when it comes to dock efficiency?

The Business Manual for Owner-Operators
Overdrive editors and ATBS present the industry’s best manual for prospective and committed owner-operators. You’ll find exceptional depth on many issues in the Partners in Business book, updated annually.
Download
Partners in Business Issue Cover