Tag: brokers: Page 12

Overdrive Radio

Don’t have to be a ‘one-and-done’: Know your customer to survive/thrive in the first year with carrier authority

For most new independent owner-ops, emphasizes Kevin Rutherford in this edition of Overdrive Radio, the customer (fundamentally the entity that pays your business for its service) is one, a few or several brokers. Too many owner-ops fail to see or treat their brokers like a customer, without which failure is any business’ destiny. And: A view from the other side with small broker Al Zellmer.

April 20, 2018

Overdrive Extra

A few points on scoring better rates from owner-operator coach Kevin Rutherford

Rutherford’s take on rates, deadheading, “cheap freight,” broker relationships and more.

April 18, 2018

Electronic Logging Devices

Toward pacifying brokers’ POD expectations with an ELD system

Eagle Express owner Leander Richmond’s Omnitracs onboard dedicated-type ELDs have delivered his eight-truck operation a capability that could at least help solve a particular problem — increasingly “ridiculous” proof-of-delivery expectations among brokerages.

March 30, 2018

Overdrive Extra

Brian Hardman, broker of Fulmer Logistics: ‘Load boards are a gamble, for me and for carriers’

And more from Hardman, whose two decades as a broker follow time driving OTR, among other things. His business, built on close relationships with a core team of owner-operators, is the focus of the second installment in “Long Haul Paul” Marhoefer’s “Faces of the Road” series.

March 28, 2018

Business

App-based freight matching service Convoy intros auto-detention pay, new load features

Payable on the first minute of the third hour at a shipper’s facility, drivers can simply request detention pay through the press of a button within the Convoy app.

March 27, 2018

Business

C.H. Robinson names carriers of the year

For the second year running, brokerage C.H. Robinson has recognized some among its North American truckload contract carriers with the presentation of its Carrier of the Year Awards.

March 19, 2018

Overdrive Radio

Double-brokered loads, ELD issues, pausing that 14-hour clock already: Friday podcast round-up

This edition of Overdrive Radio further digs in around the expectation mismatch between brokers and carriers in load negotiations — plus more views on the potential for hours of service change from readers.

March 16, 2018

Business

Loadtap’s chatbot dispatch system

The Loadtap platform officially went live on Tuesday, Feb. 27, and one of its central features is an automated chatbot dispatch system those party to the platform can use to communicate with drivers in their private networks.

March 15, 2018

Overdrive Extra

Faces of the Road: Open-deck specialized hauler Randy ‘Kemosabbi’ Cunha

Do shippers and in-house brokers have an interest in seeing to it that their freight bill isn’t financing someone’s Maserati? “Shippers need to become more educated about what happens to these loads once they’re given to the brokers,” Cunha says, in this “Long Haul Paul” Marhoefer’s Overdrive Extra debut.

March 13, 2018

Business

Resources for broker credit checks, collections and filing against a bond

Further information on avenues toward researching any broker’s credit history, filing on a broker’s bond and collections activity.

March 12, 2018

Business

Highway robbery: A clouded transparency

You think you’re all set: After 120 deadhead miles, you’re almost to the pickup — when the broker calls. The load’s canceled, he says, and $150 truck-ordered-not-used (TONU) is coming your way. … True? Or did he just find somebody cheaper …

March 9, 2018

Business

Highway robbery: More warning signs in negotiations with brokers

In addition to the “red flags” that ought to give any owner-operator pause during broker negotiations, one would do well to consider the following warning signs invitations to get more information from any broker.

March 8, 2018