![Tip of the hat to the Rate Per Mile Masters group member who posted this one recently — well put when it comes to the issue of scheduling efficiency at appointment facilities.](https://img.overdriveonline.com/files/base/randallreilly/all/image/2017/05/ovd.appointment-time-meme-2017-05-22-09-25.png?auto=format%2Ccompress&fit=max&q=70&w=400)
Tip of the hat, also, to a different member of the Rate Per Mile Masters Facebook group (centered around for rate/negotiation and other business discussion) for a question he posed to the group, one that foregrounds the complicated nature of freight logistics in general and yet another one of those quandary-type situations:
When you book the load at noon, get to the pickup at 1 p.m., shipper says, “You’re late, you were supposed to be here at 10 a.m.!” What is your response? Or what is your would-be response if you just said what you felt like saying?
What’s your answer? What might in my mind be the best one under the discuss at the RPMM group: Essentially, You mightn’t have this problem, Mr. Shipper, if you’d dealt with me direct.
Oh, wait, would that constitute back solicitation? …