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'We understand the stress and frustration': Flexport responds to Convoy's unpaid carriers

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Flexport, the new operator of the rebooted Convoy Platform, responded to Overdrive inquiries about the trucking companies left unpaid when the digital freight brokerage's platform suddenly shut down in October.

Previous reporting revealed a $519,000 interpleader case between Convoy and Ikea, as well as details of Hercules Capital, the lender that foreclosed on Convoy, and carriers' rights (and in some cases efforts) to seek payment from shipper customers of Convoy. Among those customers were household names like Home Depot, Nestle, Ikea and others. 

Flexport's latest statement provided potential resources for carriers left unpaid by Convoy, and acknowledged the ongoing nonpayment issue while stressing that the company places the responsibility for payment on Convoy's former lenders. 

We understand the stress and frustration many carriers have experienced in receiving payments following the closure of Convoy Inc. Flexport acquired only Convoy’s technology and intellectual property, what is commonly referred to as the “Convoy App” or the “Convoy Platform,” in November 2023. Convoy Inc.’s former lenders wholly own matters related to claims, 1099 requests, and invoices. Carriers seeking more information can reach out to the parties responsible via the following emails:  


Claims: [email protected]