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FTC again accuses Comdata parent company FleetCor of bilking millions from customers

Trucking news and briefs for Monday, Aug. 16, 2021:

The Federal Trade Commission has filed an administrative complaint against FleetCor and its CEO, Ronald Clarke, for charging customers “hundreds of millions of dollars in mystery fees associated with fuel cards.” FleetCor is the parent company for several fuel card service and payment solution providers.

According to the FTC, FleetCor, marketing under the “Fuelman” brand name (and through co-branded cards with businesses around the country) falsely told its business customers that they would save money, be protected from unauthorized charges, and have no set-up, transaction, or membership fees. FTC alleges that, in reality, and according to FleetCor’s own records, customers generally have not achieved the advertised per-gallon savings by using FleetCor’s cards.

The FTC filed suit in federal court against FleetCor and Clarke in December 2019, alleging that they charged hundreds of millions of dollars in hidden and undisclosed fees to their customers after making false promises they could save customers on their fuel costs. However, in a ruling earlier this year, the Supreme Court determined that the FTC was not able to seek redress for consumers under section 13(b) of the FTC Act. In an effort to ensure that the agency’s case against the fuel card marketer is still able to recover money lost by consumers, the FTC has filed a new administrative complaint which alleges that FleetCor and Clarke violated section 5 of the FTC Act.

“FleetCor fleeced its customers out of hundreds of millions of dollars through its dishonest practices,” said Samuel Levine, Acting Director of the FTC’s Bureau of Consumer Protection. “The FTC will do everything it can to get money back to FleetCor’s business customers and unsuspecting fuel card users by refiling this complaint administratively. We will also continue to work with Congress on a broader legislative solution following the Supreme Court’s decision in AMG, which has hindered our ability to recover redress for families and honest businesses.”

[Related: Struggling small fleets stung by aggressive merchant cash advance lenders]

Following the success of last year’s virtual winter concert, Truckers Christmas Group (TCGO) embarks on a new tradition for 2021 by adding a virtual summer concert to their outreach program and fund-raising efforts. The theme for the year’s summer concert is UnChristmas â€“ and will focus on Christmas songs sung by musicians Laura Joy, Ken Freeman, and Jeremiah Craig. Each musician will play a 15-minute set during which they will sing covers of Christmas songs. The concert will be available on TCGO’s Facebook and YouTube pages, as well as being broadcast on TNCRadio.live.

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