Processing such requests has been pretty straightforward in Illinois, says Todd Armstrong of the State Police. “I know some other states are having some issues,” he says.
The state’s Department of Transportation takes the lead on all challenges by motor carriers and drivers. If IDOT and the state police do have a problem, it’s with the volume of what he sees as totally unsupported violation challenges.
“What we’re seeing companies do is say, ‘Please remove this violation. It will impact my CSA score,’ ” without providing any documentation to justify its removal, Armstrong says.
Such practices “clog up the system for DataQs,” he says. “Our partners at IDOT have to respond to them.”
Appeals must have photos or other evidence to prove their point. “It’s like you’re going to a court of law,” Armstrong says.